Jorge Luis Ramirez Sanchez
Team Leader | Linux & OpenStack Administrator | DevOps Engineer
Alamo casa 21. Fraccionamiento Colinas de la Piedad, La Piedad., 76246, La Piedad, El Marques, Queretaro,Mexico.About
Highly accomplished Linux Administrator and OpenStack Engineer with over 10 years of experience in the tech industry, specializing in incident resolution, cloud infrastructure, and financial services. Proven leader focused on maximizing system efficiency, accelerating deployments, and ensuring the reliability of critical systems through strategic use of advanced tools and team capabilities.
Work
Rackspace Private Cloud
|Openstack Engineer (Private Cloud)
Mexico, Mexico, Mexico
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Summary
Led OpenStack deployments for private cloud environments, ensuring hardware and network compatibility while optimizing installation and operational procedures.
Highlights
Reduced OpenStack deployment time by 33%, from 3 weeks to 2 weeks, through enhanced cross-departmental communication and process optimization.
Streamlined OpenStack installation guides and updated installation scripts, debugging procedures to improve efficiency and reduce errors.
Promoted to Team Leader, supervising two new engineers and maintaining systems as the sole engineer for the entire department.
Developed and strengthened a comprehensive training program for new team members, accelerating their onboarding and skill development.
Validated hardware compatibility, OS baselines, and physical/logical network configurations (connectivity, VLANs, routing) for OpenStack deployments.
Performed full-service quality and functional validation across all OpenStack components, including GenStack post-installation.
Huawei Cloud
|Openstack Engineer (Public Cloud)
Queretaro, Mexico, Mexico
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Summary
Provided advanced technical support and leadership for Huawei's OpenStack platform, driving cloud service expansion and improving operational efficiency.
Highlights
Promoted to Team Leader, overseeing a team of 7 engineers and leading cloud services expansion into new international markets, including a 4-month assignment in Argentina.
Advanced to L2 (Second-Level) Engineer, proficiently handling and resolving escalated complex technical issues for enterprise clients.
Delivered on-time Glance image releases (Linux, Windows, BareMetal) across all countries in Huawei Public Cloud, ensuring critical service availability.
Supported Huawei's Fusion Compute infrastructure and OpenStack services (Glance, Neutron, Nova, Cinder, Keystone), executing system upgrades and module updates.
Translated new feature training into team knowledge sharing and successfully onboarded/trained new technical staff, enhancing team capabilities.
Performed hardware validation, network verification, and conducted private cloud services validation and testing.
Santader-Produban
|Linux Admin RHEL / DRP México
Queretaro, Mexico, Mexico
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Summary
Administered and supported critical RHEL and Windows servers and virtual machines, focusing on system migration, security, and incident resolution for financial services.
Highlights
Successfully participated in the migration of virtual machines from ESX 4.x to ESX 5.x, ensuring seamless transition and minimal downtime.
Identified root causes of application issues using advanced operating system tools like tcpdump and trace, enhancing system stability.
Utilized RedHat Satellite for operating system security package updates and hardening RHEL 4 and 5, significantly improving system security posture.
Provided critical support for incidents across the organization's applications and production databases, maintaining high availability.
Participated in Disaster Recovery Plan (DRP) exercises, providing support for Linux virtual machines to ensure business continuity.
Managed the installation, upgrade, and maintenance of RHEL servers (versions 2-6) and Windows 2003, along with VMware VM creation and management.
Provided comprehensive support for network and system services including Nagios, DHCP, iptables, CUPS, DNS, and Mail, ensuring robust operations.
Buro de Crédito
|Linux Admin RHEL
Mexico, Mexico, Mexico
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Summary
Administered Linux and Windows servers, virtual machines, and Red Hat Cluster configurations, providing critical support for applications and infrastructure within a financial context.
Highlights
Virtualize RHEL 3.0 for a critical application on a physical server running RHEL 5.0 and Virtual Manager, enhancing system stability and resource utilization.
Recompiled the kernel for legacy servers running critical applications, ensuring continued functionality and support.
Provided essential support for deploying critical Java applications and performing production changes, maintaining operational continuity.
Supported Red Hat Cluster configurations, ensuring high availability and reliability for critical services.
Managed installation, upgrade, and maintenance of RHEL servers (versions 2, 3, 4, 5) and provided solutions for Nagios, DHCP, iptables, CUPS, DNS, and Mail.
Troubleshot critical application issues and offered end-user application support, maintaining user productivity.
Actinver Banco
|Linux Admin RHEL
Mexico, Mexico, Mexico
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Summary
Provided Linux and Windows server administration and support for bare metal and virtual machines, focusing on infrastructure maintenance and critical application deployment.
Highlights
Administered and supported Linux bare metal servers and Virtual Machines, ensuring optimal performance and uptime.
Provided support for deploying critical Java applications and performing production changes, contributing to system stability.
Supported Red Hat Cluster configurations, enhancing the reliability of critical services.
Managed the installation, upgrade, and maintenance of RHEL servers (versions 2, 3, 4, 5) and Windows 2003.
Provided solutions and support for Nagios, DHCP, iptables, CUPS, DNS, and Mail, ensuring robust network and system services.
Troubleshot critical application issues and offered end-user application support, maintaining operational efficiency.
Education
INAOE CRECTEAL
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Specialization Course
Satellite Technology
Instituto Tecnológico de Apizaco
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Bachelor Degree
Compute Science
Languages
English
Fluent
Spanish
Native
Skills
Monitoring
Nagios, Openstack Monitoring, MaaS.
Programming & Scripting
C, C++, Visual Basic 6.0, Matlab 5.0, .Net 2005, Shell Scripting, Awk, Java (basic), Python (basic).
Automation & DevOps Tools
Bash Shell, Ansible, RedHat Satellite, Git, GitHub.
Databases
Mariadb, MySQL, Oracle, SQL Server 2005, Mongo DB Jr Support, PLSQL.
Networking
TCP/IP, Wire Networks, Wireless Networks, Routing, Cisco Routers, Switches, VLANs, iptables, DHCP, DNS.
Cloud & Virtualization
OpenStack (Queen to Zed, all services, GenStack), Kubernetes (basic), AWS (basic), KVM, VMware, Huawei Cloud Software- Fusion Sphere-Fusion Compute, Cinder, Nova,Glance,Ironic,Neutron,Kyestone,Octavia,Ceph, Terraform (basic).
Infrastructure & Security
Veritas Clustering, Security Hardening, DRP (Disaster Recovery Plan).
Soft Skills
Team Leadership, Incident Resolution, Root Cause Analysis, Process Optimization, Training & Mentoring, Cross-functional Communication, Strategic Planning, Stakeholder Management, KPI Tracking, Results-driven, Reliability, Self-motivated Learner.
Hardware
Raid Configuration, HP Proliant G3 servers, HP Proliant, Blade Server Dell, Intel, AMD, IBM.
Operating Systems
Linux (Ubuntu 16,18,20,22,24, Red Hat 4.0, 5.0, 6.0,7.0.8.0, Fedora 7, Debian, Mint, OpenSUSE, RHEL 2.1AS, 3AS, 4AS), ESX 3.1.4.1, 5.0.5.1, 5.5, Vcenter Vmware.